Data Protection Policy

You consent to the Impressions Kids Club collecting, using, retaining and disclosing personal data. You give your consent to such collection, use, processing and disclosure provided that at all times any collection, use, processing or disclosure of personal data is done lawfully and fairly in accordance with the Personal Data Protection Act (Act No. 26 of 2012).

1. Collection of Personal Data

Impressions Explorer Camp collects Personal Data through the following channels:

a) When you step into any Impressions Explorer Camp location
b) When you provide Personal Data, either face-to-face with Impressions Explorer Camp employees, or on paper, or via email, or via our website, or over the telephone, or through a third party, or by any other means
c) When you leave Personal Data for us to contact you
d) When you leave Personal Data in response to any of our marketing initiatives and promotions, and any events organised by Impressions Explorer Camp
e) When a third party provides us with your Personal Data

2. Purposes for the Collection, Use or Disclosure of Personal Data

i) ImpressionsExplorer Camp collects, uses and discloses your Personal Data for the following purposes in connection with the products and services which you have applied for (collectively purposes), to the extent applicable:

(a) responding to and handling of your queries and requests;

(b) processing your application for any of the products or services offered by us;

(d) for the purposes of safeguarding and promoting the welfare of your child

(e) facilitating, administering, managing and / or maintaining your relationship with us;

(f) handling complaints and customer feedback;

(g) contacting you for service, product or customer satisfaction surveys and market research;

(h) monitoring or recording phone calls or other customer interactions for quality assurance, employee training and performance evaluation and identity verification purposes;

(i) generating financial, regulatory management or other related reports and performance of analytics;

(j) safety, security, regulatory bodies and legal compliance;

(k) legal purposes;

(l) conducting investigations;

(m) organising educational, promotional and marketing events in relation to products and services offered by Impressions Explorer Camp and Impressions Explorer Camp’ affiliates;

(n) purposes which are reasonably related to the aforesaid.

ii) Your Personal Data held by Impressions Explorer Camp shall be kept confidential. However, in order to carry out the Purposes, Impressions Explorer Camp may share your Personal Data with our related corporations and third parties (including but not limited to vendors providing operational services including those relating to consultancy, computer software, technology systems, data and website hosting, audit, finance and accounting, billing, training, testing, examination bodies and their agents (where relevant), business continuity, records retention and print management).

iii) Impressions Explorer Camp shall use its best endeavours to ensure that its employees, officers, agents, consultants, contractors and such other third parties mentioned above shall observe and adhere to the terms of this Policy.

iv) By providing Personal Data relating to a third party (including but not limited to your dependant, spouse, children and/or parents) to us, you represent and warrant that the consent of that third party has been obtained for the collection, use and disclosure of the Personal Data for the Purposes.

3. Consent

By allowing the collection of Personal Data referred to in Clause 1, you shall deemed to have given consent to the collection, use and disclosure of Personal Data for the Purposes. You may withdraw your consent given for any or all Purposes by giving us notice in writing. If you withdraw your consent to any or all Purposes and depending on the request, Impressions Explorer Camp may not be in a position to continue to provide our products or services to you. Your withdrawal may be considered a termination by you of any contractual relationship which you may have with us and may, in certain circumstances, be a breach of your contractual obligations, and our legal rights and remedies in such event are expressly reserved.

4. Access

Impressions Explorer Camp will, unless in exceptional circumstances, upon your written request to our Administrator, allow you to view your stored Personal Data. An administrative fee will be charged for this

5. Retention

Impressions Explorer Camp will retain your Personal Data to the extent one or more of the Purposes for which it was collected remains valid, for other legal or business purposes for which retention may be necessary and where required by the law

6. Transfer Of Information Overseas

Personal Data may be transmitted to data storage facilities where Impressions Explorer Camp keeps its database. These data storage facilities may be in Singapore or overseas.

7. Accuracy

As Personal Data is provided by you, we require your assistance to ensure that this is current, complete and accurate. Please inform us in writing of any changes to Personal Data

8.Protection

Impressions Explorer Camp takes the security and protection of Personal Data very seriously. Impressions Explorer Camp shall use its best endeavours to make reasonable security arrangements to protect Personal Data against loss or theft, unauthorized access and undue disclosure.

9.Update of Policy

Impressions Kids Club will amend this Policy from time to time and the updated version will be posted on our website. The English version of this Policy will prevail in the event of any inconsistencies between the English version and a translated version. If you have any queries or feedback regarding the Policy please do not hesitate to email our Data Protection Officer at info@impressionsexplorer.com